Welcome to Real Health Uganda! We are thrilled to have you join our community of dedicated volunteers. This handbook will provide you with essential information to ensure a successful and rewarding volunteer experience.

2. Roles and Responsibilities

Healthcare Practitioners:

  • Doctors and Nurses: Provide medical care, diagnosis, and treatment according to Ugandan medical standards. Must be licensed by the Uganda Medical and Dental Practitioners Council (UMDPC) or Nursing Council.
  • Pharmacists: Responsible for dispensing medication and offering advice on drug interactions. Must hold a valid license from the Pharmaceutical Society of Uganda.
  • Allied Health Professionals: Including lab technicians, radiographers, and physiotherapists, who must be registered with the Allied Health Professionals Council.

Support Roles (Non-Licensed):

  • Community Health Workers: Assist in health education, outreach programs, and patient follow-ups. Training is provided by Real Health Uganda.
  • Administrative Volunteers: Handle clerical duties, data entry, and support event planning.
  • Fundraising and Event Planning: Organize and support fundraising events to benefit Real Health Uganda’s programs.

3. Code of Conduct

  • Respect and Dignity: Treat all patients, staff, and fellow volunteers with respect and dignity, irrespective of their background.
  • Confidentiality: Maintain the privacy of all patients and adhere to the confidentiality agreement (detailed below).
  • Professionalism: Be punctual, dress appropriately, and carry out your duties with integrity.
  • Teamwork: Collaborate effectively with the team and support a positive working environment.

4. Health and Safety Guidelines

  • Infection Control: Follow all hygiene protocols, including handwashing, wearing protective gear, and proper disposal of medical waste.
  • Emergency Procedures: Familiarize yourself with emergency exits, first aid stations, and the location of fire extinguishers. Report any incidents immediately.
  • Vaccinations: Ensure you are up-to-date with all necessary vaccinations before engaging in healthcare activities.

5. Confidentiality Agreement

As a volunteer with Real Health Uganda, you will have access to sensitive patient information. You are required to:

  • Sign a confidentiality agreement before starting your duties.
  • Never disclose patient information outside of professional discussions within the healthcare team.
  • Adhere to Uganda’s Data Protection and Privacy Act, 2019.

6. Volunteer Rights

  • Training: Receive appropriate training for your role, including orientation and ongoing support.
  • Recognition: Be recognized for your contributions through certificates, awards, and public acknowledgment.
  • Support: Access to a Volunteer Coordinator for guidance, feedback, and resolving any issues.
  • Safety: Work in a safe environment with all necessary protective equipment provided.

7. Healthcare Practitioners Requirements

For Ugandan Nationals:

  • Doctors, Nurses, and Pharmacists: Must possess valid licenses issued by respective regulatory bodies.
  • Continuing Education: Proof of ongoing professional development is required for re-licensure.

For Foreign Practitioners:

  • Recognition of Qualifications: Foreign practitioners must have their qualifications recognized by the Ministry of Health and relevant professional councils in Uganda.
  • Temporary Registration: Obtain temporary registration with the relevant Ugandan regulatory body before practicing.

8. Prescription Manual for Uganda

  • Legal Requirements: Only licensed practitioners can prescribe medications. Ensure prescriptions include the patient’s name, date, and proper dosage instructions.
  • Controlled Substances: Follow strict guidelines for prescribing controlled substances, including proper documentation and reporting.
  • Pharmacy Coordination: Work closely with pharmacists to ensure the correct dispensing of medications.

9. Other Volunteer Roles (Non-Licensed) and Application Process

Non-Licensed Roles:

  • Community Health Educators: Engage in public health education and awareness campaigns. No prior medical experience required; training provided.
  • Outreach Support: Assist in organizing community health events, distributing educational materials, and providing logistical support.

How to Apply:

  • Online Application: Complete the volunteer application form available on our website.
  • Interview Process: Participate in an interview to match your skills and interests with available roles.
  • Orientation: Attend a mandatory orientation session before starting your volunteer work.